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Brian D Anderson Pa/ DBA Anderson Longevity Clinic
Privacy Policy & Terms and Conditions
Effective Date: November 19, 2025
Last Updated: November 19, 2025
Introduction
Brian D Anderson Pa respects your privacy and is committed to protecting your personal
information. This Privacy Policy explains how we collect, use, and protect information related to
our messaging campaigns in compliance with A2P 10DLC requirements and applicable
regulations.
Information We Collect
Opt-in Data: When you provide consent via our intake form by ticking the opt-in box, we collect:
● Your name
● Your phone number and/or email address
● The method of opt-in (e.g., web form, SMS keyword)
Message Interactions: Details of your interactions with our messages, such as confirmations,
HELP requests, and STOP requests.
Device and Usage Data: Non-personally identifiable information, such as device type,
message delivery status, and message interaction frequency.
How We Use Your Information
We use your information to:
● Deliver messages you have opted in to receive, including appointment reminders,
surveys, or other informational updates.
● Respond to HELP requests and provide support.
● Ensure compliance with STOP requests to cease further communications.
Note: Your information is never shared with third parties for marketing purposes.
Subscriber Consent and Disclosures
By opting in via our intake form, you agree to:
● Receive recurring messages related to the service(s) provided.
● Acknowledge that "Message and Data Rates May Apply."
● Access HELP instructions and STOP options.
● Be informed that message frequency may vary depending on the program you subscribe
to.
● Confirm that you are at least 18 years old (or the age of majority in your jurisdiction) if
the content is age-restricted.
The opt-in process includes:
● A clear description of the type of messages you will receive.
● Disclosure that message frequency may vary.
● References to our Privacy Policy and Terms & Conditions, which are attached below.
● Confirmation of age eligibility, where applicable.
Age Disclosure
For campaigns involving age-gated content, users must confirm they meet the required
minimum age before subscribing. By opting in, you confirm that you:
● Are at least 18 years old (or the age of majority in your jurisdiction).
● Understand that age-restricted content will only be sent to eligible subscribers.
Message Frequency
The frequency of messages you receive may vary depending on the service or program you
have opted into. For example:
● Appointment Reminders: Typically 1–3 messages per appointment.
● Promotional Updates or Informational Messages: Up to 5 messages per month.
Specific frequency details will be disclosed at the time of opt-in. If you have further questions,
reply "HELP" or contact our support team.
Opt-out Instructions
You may opt out of receiving messages at any time by replying "STOP" to any message. Upon
opting out:
● You will receive a confirmation of your opt-out request.
● No further messages will be sent unless you re-opt-in.
HELP Requests
To request assistance, reply "HELP" to any message, or contact us directly through the
following channels:
● Email: gina@andersonlongevityclinic.com
● Phone: (904) 874-5775
Embedded Links and Phone Numbers
Messages may contain embedded links or phone numbers to direct you to secure resources,
such as:
● Appointment confirmation pages
● Support contact information
All embedded links comply with security standards to protect your data.
Data Protection and Retention
We implement robust security measures to protect your data from unauthorized access or
disclosure. Information is retained only as long as necessary to fulfill the purposes outlined in
this policy or as required by law.
Compliance with A2P 10DLC Guidelines
Brian D Anderson Pa adheres to the following A2P 10DLC requirements:
● Subscriber Opt-in: Opt-in details are clearly disclosed during the intake process,
including brand name, message frequency, and opt-out/HELP information.
● Subscriber Opt-out: STOP instructions and confirmation messages are provided upon
opting out.
● HELP Information: Patients can request help by texting HELP or contacting the office
by phone.
● Privacy Assurance: Opt-in data is never shared with third parties for marketing
purposes.
● Sample Messages: All messages identify the brand and include opt-out instructions.
Contact Us
For questions about this Privacy Policy, you can contact us at:
● Email: gina@andersonlongevityclinic.com
● Phone: (904) 874-5775
Sample Messages
1. Opt-in Confirmation: "Thank you for opting in to receive messages from Brian D
Anderson Pa. Message frequency may vary. Msg & data rates may apply. Reply HELP
for support. Reply STOP to cancel. By opting in, you confirm you are at least 18 years
old."
2. HELP Response: "Thank you for reaching out to Brian D Anderson Pa. For assistance,
please call us at (904) 874-5775 or email us at gina@andersonlongevityclinic.com.
Reply STOP to cancel messages."
3. STOP Confirmation: "You have successfully opted out of messages from Brian D
Anderson Pa. You will receive no further messages."
4. Survey Message: "Hi {{patient-first-name}}, would you please take a minute and write a
review for us here: {{review-url}}. It would help other patients just like you know how we
are doing! Thank you!"
5. 2FA: “Your verification code is: {{code}}”
6. Customer Care: “Hi {{patient-first-name}}. Please reply “C” to confirm your appointment
on {{appointment-formatted-date-time}} with Brian D Anderson Pa. Please reply back to
this message if you have any questions. More details on {{appointment-details-url}}.
Thank you! You may Reply 'STOP' at any time to stop receiving future messages.”
7. Customer Care: “Dear {{patient-first-name}}. Just a friendly reminder that you have an
appointment on {{appointment-formatted-date-time}} with us at Brian D Anderson Pa.
For driving directions, click here: {{practice-location-formatted-address}}. Please reply
back to this message if you have any questions or need to reschedule. Thank you!”
TERMS AND CONDITIONS
You agree to receive informational messages (such as appointment reminders, account
notifications, and other updates) from Brian D Anderson Pa. Message frequency varies
depending on your interactions and service subscription. Standard message and data rates may
apply.
For help, reply HELP to any message or email us at gina@andersonlongevityclinic.com. You
can opt out of receiving messages at any time by replying STOP.

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